Privacy policy
Controller
Tritsch-Tratsch Veranstaltungs GmbH
Kärntner Straße 51, 1010 Vienna, Austria
Venue: MIRAGE – The event location in the Prater, Prater 75, 1020 Vienna
Email: [email protected]
Collection and processing of data
Protecting your personal data is particularly important to us. We process your data exclusively on the basis of the applicable legal provisions (GDPR and Austrian telecommunications law). Personal data is collected only to the extent technically necessary, for example when purchasing tickets, submitting an inquiry through our contact form or signing up for our newsletter.
Cookies, audience measurement & marketing
We set strictly necessary cookies so the website works; these require no consent. Optional analytics and marketing technologies are activated only after you have explicitly consented to the “Analytics & Marketing” category (legal basis: your consent, Art. 6(1)(a) GDPR and § 165(3) Austrian TKG 2021). If you reject this category, no optional analytics or conversion measurement takes place.
The data processed may include a truncated IP address, device and browser details, content viewed, a pseudonymous identifier, and interactions such as opening the ticket shop, cart and purchase events, or starting a trailer. We currently do not transmit names, e-mail addresses or payment details through this analytics layer.
You can change or withdraw your decision at any time through the cookie settings. A withdrawal takes effect from the moment of the change.
You can change or withdraw your decision at any time via in the footer of every page. A withdrawal takes effect from the moment of the change.
Ticket purchase via Palisis
Tickets are sold through our ticketing partner Palisis AG. The shop is loaded on our website inside a separate window (iframe) from mirage.palisis.com. Everything you enter there, in particular names and payment details, is processed solely by Palisis and the payment provider Adyen; we have no technical access to it. The privacy policy of Palisis applies to that processing.
Other embedded services
Superchat (live chat, Superchat GmbH, Berlin) for WhatsApp enquiries. Molzait for table reservations at Mirage Garden. YouTube for event trailers — videos load only after a click and we use the cookie-free variant (youtube-nocookie.com). Google Maps for the directions map. When these services load, your IP address is transmitted to the respective provider.
Your rights
In principle you have the right to information, correction, deletion, restriction, data portability, withdrawal of consent and objection. If you believe that the processing of your data infringes data protection law, you may lodge a complaint with the Austrian Data Protection Authority.
Please note that the complete, legally binding privacy policy is updated on an ongoing basis. If you have any questions, please contact us at [email protected].